Payment Methods
1. Payment Policy
This policy outlines the available payment methods on our website and how transactions are processed securely within Australia.
All transactions are handled in accordance with recognised security standards to ensure reliability, confidentiality, and protection throughout the payment process.
2. Accepted Payment Methods
Our website accepts the following electronic payment methods:
Visa
MasterCard
American Express
Discover
Diners Club
All card payments are processed through systems compliant with recognised security standards for electronic transactions.
3. Transaction Security
Transactions carried out on the website are protected using appropriate security protocols for data transmission.
These measures are implemented to safeguard sensitive information and prevent unauthorised access or misuse, in line with Australian Consumer Law and the Privacy Act 1988 (Cth).
4. Authorisation and Verification
During the payment process, the customer’s financial institution or payment provider may require additional identity verification to enhance transaction security.
This process is designed to prevent unauthorised transactions and confirm payment validity.
5. Currency and Total Amount
All prices and payments are displayed in euro (EUR), unless otherwise clearly stated on the website.
No additional charges are applied solely based on the selected payment method.
The total amount displayed at checkout represents the full amount payable for the purchased products, including applicable taxes.
6. Order Confirmation and Processing
After payment confirmation, the customer will receive an order confirmation via email.
Once confirmed, the order will proceed to processing in accordance with the shipping and delivery conditions outlined on the website.
7. Refunds
In the event of an approved refund, the amount will be returned using the original payment method where possible.
After the returned items are received and verified, refunds are typically processed within 1–2 business days.
The actual time for funds to appear depends on the customer’s financial institution or payment provider.
8. Customer Support Contact Details
For any enquiries regarding payments or issues during transactions, please contact our store:
Email: pricing@pinegohome.com
Phone: +81 (709) 210 21 78
Address: 1-18-38 TAKANODAI, FUNABASHI-SHI, CHIBA 274-0801, JAPAN
Business Hours: Monday to Friday, 7:50 AM – 3:50 PM
Delivery Area: Australia
Our store is committed to providing a simple, secure, and transparent payment experience in compliance with applicable electronic transaction regulations.