Terms and Conditions

1. Compliance and Consumer Rights

This section outlines the rights and obligations applicable to transactions conducted through our website.

All operations follow generally accepted consumer protection standards, which provide guarantees for goods and services supplied to customers.

2. Consumer Guarantees

Goods supplied must:
be of acceptable quality;
be fit for their intended purpose;
match the description provided on the website;
correspond to any sample or demonstration model, where applicable.

If a product fails to meet these guarantees, customers may be entitled to remedies such as repair, refund, depending on the nature of the issue.

3. Remedies and Liability

Where a product has a major issue, customers are entitled to choose a refund.

For minor issues, the store may offer repair within a reasonable timeframe.

Nothing in this policy excludes, restricts, or modifies any rights or remedies available to customers.

To the extent permitted, our store is not liable for indirect or consequential loss arising from the use of products purchased through the website.

4. Fair Trading and Compliance

Our store operates in accordance with principles of fair trading.

We ensure that product descriptions, pricing, and representations are accurate and not misleading or deceptive.

5. Dispute Resolution

In the event of a dispute, customers are encouraged to contact our store first to seek a resolution.

If the issue cannot be resolved directly, customers may refer the matter to appropriate dispute resolution channels.

Alternative dispute resolution mechanisms may also be available where applicable.

6. Limitation and Interpretation

These provisions are to be interpreted in a reasonable and consistent manner.

If any part of this section is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

7. Contact Information

For any questions regarding legal rights, obligations, or this section, please contact our store:

Email: pricing@pinegohome.com
Phone: +81 (709) 210 21 78
Address: 1-18-38 TAKANODAI, FUNABASHI-SHI, CHIBA 274-0801, JAPAN
Business Hours: Monday to Friday, 7:50 AM – 3:50 PM
Delivery Area: Australia

Our store is committed to complying with Australian legal requirements and ensuring fair, transparent, and lawful transactions at all times.